You, our customers, are very important to us and we continually strive to bring you innovative merchandise with the exceptional high quality you have come to expect from us. You may return unused, current merchandise at any time for an even product exchange or for a full refund, but not including shipping and handling charges.
We do not accept returns or exchanges on custom merchandise. This includes items with special embroidery added.
You may contact our Customer Service Department (800-746-1539) regarding any returns. If merchandise was damaged in shipment, please call our Customer Service Department (800-746-1539) as soon as possible. The carrier will need to inspect the shipment and a claim will be submitted. You may return your package to: St. Jude Returns c/o Touchstone, 7200 Industrial Row Drive, Mason, OH 45040.